We aim to provide excellent customer service. If you are not happy with any of our products, we will readily offer you a refund or an exchange if the products are returned within 14 days in perfect condition, unworn, and in their original packaging.
Do be careful when trying on tops so that you do not leave lipstick or deodorant marks, as we will not be able to accept them back.
Please note that we want happy customers, therefore we accept exchanges & offer refunds on sale items as well as long as the items are returned in perfect condition, unworn, and in their original packaging.
Your feedback is invaluable so please inform us why you’d like to exchange your item. We always aim to offer the best possible service and want to improve our styles and service for you.
We are always very happy to help you choose something else, so if you’d like advice on alternative styles or sizing please email us at firstname.lastname@example.org
When returning goods, please send them by recorded delivery and keep the free receipt from the post office as proof of postage. Return them to the address below.
Yogamasti, 450 Alderman’s Green Rd, Coventry CV2 1NP, United Kingdom
Please note that there is no postage charge for exchange of goods.
If goods have manufacturers defect or are faulty in any production capacity, Yogamasti will accept the return for an exchange of goods. If you are dissatisfied with any product due to size or fit, a written reply needs to be received within 7 days of receipt of goods. An exchange or full refund for the price of the goods will be offered. Return shipping costs will be charged to the buyer.
All goods must be in their original condition, packing and received back with purchase proof/receipt to Yogamasti within 14 days of original receipt of goods. It is at the discretion of Yogamasti to deal with each individual situation to the best mutual outcome.