Frequently Asked Questions

How do I qualify for free shipping?

We offer free shipping on all orders of £70 or more. Once your order total exceeds £70 we automatically offer free shipping in your cart.

When can I expect my items to arrive?

We aim to dispatch all orders within 24 hours.

Do they ever get delayed?

Not often and if we can help it. At certain times due to reasons beyond our control, like for example postal strikes, there might be a delay. If the delay is due to late delivery of stock at our end we will let you know immediately.

Can I return my goods if I change my mind?

Of course you can. Please see our returns policy here.

What methods of payment do you accept?

We accept Paypal and all major credit and debit cards; these payments are handled safely and securely by PayPal. Cheque payments are accepted if orders are sent by post.

Do teachers get discounts on Yogamasti products?

Yes, they do! Please go to our teacher discount page and register yourself as a teacher. Also see wholesale enquiries, below.

What are your Wholesale prices?

Please go to our wholesale page and fill in the wholesale form in the footer and someone will get back to you as soon as possible. We give excellent discounts for bulk orders.

What do our customers think of us?

They think we’re great! Please check out our testimonials page.

If there is any question you have that we haven’t answered, please don’t hesitate to get in touch with us. You can email us at or alternatively, call us on 0044 02476 996218 or 0044 77234 23719.